This just in, adCenter rolls out quality score, more info on the way!
JC Penny Did Not Game Google
One look at Insights is all it takes, JC Penny did not game Google.
Sure, perhaps there was an effort made by or on behalf of JC Penny to make search gains, by methods that are possibly frowned upon by Google, and the industry at large, but that isn’t for me to say. The fact of the matter is that JC Penny has been in the dumps since 2009.
In fact, from 2004 until the end of 2008, which was a banner year for them, JC Penny’s “search stock” was on the rise, with incremental gains on each seasonal cycle, it seems they were on the up and up, with no end in sight, judging by Insights for Search.
So what happened? Again, this really isn’t for me to say, and as an outsider it is of course open for speculation. However, in 2009 the “search stock” of JC Penny took a nose dive, and in 2010, their seasonal high was only marginally better than their first index from 2004.
At the time of this post, JC Penny still shows up for searches, both paid and organically, and life goes on.
SF
MMM… Fresh Video!
I don’t mean that I have fresh video for this post, I’m talking about Video SEO! (Now that’s fresh!). However, before we begin, I must backtrack a little, to set up this post properly. Perhaps you have heard of the expression, Query Deserves Freshness, or QDF? Well, if you haven’t, Query Deserves Freshness is one of the signals used as part of the Google algorithm, which is Google’s complex mathematical formula of deciding (sorry Google!) formulating which sites to show when you perform a search on Google.com. So in terms of QDF, if a major event were to occur, and many people were searching for more information about this event at once, Google may choose to show results that contain recently published pages. An example of this could be a major celebrity passing away, and newspapers are quick to upload articles about this event, and Google would likely show those articles first, even though those articles would have no history, or page authority unto themselves.
Now that you have an understanding of QDF, lets turn this ideology on its head and work from the website backwards to the searcher. In fact, let’s forget QDF altogether for a minute as this tactic can be used when QDF isn’t in play, at least, not in the more finite application, as stated above. Let’s get back to Video SEO. To wet your appetite, have a look at this image:

The picture is a screen grab from my Google Webmaster Tools Account, a snapshot of impressions and clicks over time, plotted for the last 30 days approximately. The data includes all sources or channels, including Web and Video. The image manipulation is mine, I have shone the light where you should be looking, at that big spike in impressions and the corresponding bump in clicks near the end of the 30 day period. I have removed any hard data from the chart, but rest assured, this information is pulled from a site that gets a decent amount of traffic in any given month.
Now lets remove the Video searches and just take a look at Web searches:

I have kept the image in Google White, Blue, and Orange, and as you can see, the traffic hump has disappeared, in fact, web searches seems to have dipped within the same time frame as the big spike from the previous image! All of those impressions and clicks didn’t come from web searches at all, but rather Video Search!
So what did I do? Or more importantly, what can you do?
Upload video to your site, to a well optimized page to be precise, that is well linked from your home page and maybe one other important page. This won’t work on a new site, you should be receiving traffic from your chosen keyword already, but you don’t necessarily need to be on page one. The video should be embedded on the page, and exclusive to your site, don’t cheat with a YouTube embed, you’ll get vastly different results, with the YouTube page getting the credit. Google will see your newly published content when Googlebot comes by, and associate that new content with a date (with or without a video sitemap). Now this part is important, as we bring an element of that QDF factor in, and as you can see from the images provided, will bring the searcher, searching on Google, some Video Tab gold.
Now, this is the first time I have seen this success from a non-search page search, aside from image searches perhaps. I have seen some mild success of getting videos to the search page proper, but never have I seen this QDF type of ranking factor, away from the Search page. It seems as though Google has been rolling out some video improvements to their search algo, and I’m not sure if anyone is really taking advantage of it. Imagine this on a large scale, with frequent updates, video could very well be the leading driver of your site’s traffic. Blended search and QDF are establishing themselves in the very fabric of our daily searches. Nevermind the glitter and temptation of hardware devices, us SEOs need to pay very close attention to the software that will continue to drive these devices into the future, as search is going to be the dominating force for many years to come.
Broad Match Modifier Insights
The alternative title for this post was “The Little Keyword Match Type That Could”, however as Google insists, the Broad Match Modifier, or BMM is not a match type at all, but rather, as the name suggests, a “modifier”.
The BMM was touted as “a new AdWords targeting feature that lets you create keywords that have greater reach than phrase match and more control than broad match”. It was rolled out as a beta feature to the Canadian and UK regions back in May of this year, as a way to entice those marketers to spend more ad dollars, with a promise of more clicks at a decent Return On Ad Spend, or ROAS.
Apparently Google’s clients in these two regions were extremely cautious on using anything but exact match keywords or phrase matching, broad match, it seemed, clearly had a sign marked, ‘Dragons’.
This actually makes a lot of sense, as any keyword on broad match has the potential to be the ‘big keyword on the block’, with more impressions and clicks than the other two match types combined, and as a result, can increase costs two or three times fold, snowballing out by multiple keywords and ad groups.
So, to find a happy medium, Google introduced this new feature, somewhere between phrase match and broad match, without the ominous threat of any pigeons entering anyone’s bank account, vis-a-vis a runaway Google Adwords Account (which should never happen in the first place, but I’ll save that for another post).
During this time, adoption seemed slow, speaking to colleagues in the industry, though I do not have any official hard data from Google, (who have started to roll out the feature for the US and global market since July, “after a successful open beta test in the UK and Canada”).
Also speaking with some in the Search Marketing field, there are those online marketers who were unsure how to use the broad match modifier (where does the plus sign go again?), and still others were wondering how this would work with reporting, i.e. a big fat #NAME? Excel Formula Fail.
The law of diminishing returns also comes into play, where having three, four, or five words in a keyword string (for long tail searches) increases the possibilities of modified groupings by almost infinite amounts, with only a marginal uptake on traffic. Here, clearly the work involved to set up such a campaign outweighs any gains.
What is most interesting is that Google has flagged the BMM with these two curious comments, the important take aways have been bolded, or ‘stronged’ to be semantically correct.
“If you mainly use exact and phrase match keywords today, adding modified broad match keywords to your campaign can help you get more clicks and conversions at an ROI comparable to that of your phrase match keywords”
and
“It’s also important to know that switching high volume existing broad match keywords to modified broad match will likely lead to a significant decline in click and conversion volumes and will not directly improve Quality Score.”
In testing and use of the Broad Match Modifier, over many different accounts, ad groups, and various keywords, it can be clearly stated that these two comments are not always true, and somewhat misleading if their meaning is applied generally.
Although, in some instances the broad match modifier did perform just as Google said it would, there were other cases where:
(1) Broad Match Modified keywords performed better than phrase match keywords.
(2) Broad Match Modified keywords received more share of impressions than the regular broad match version did, and more clicks as a result.
(3) Quality scores improved after adding Broad Match Modified keywords to an ad group.
Having this information, you should act by beginning to test the BMM if you haven’t done so already, and definitely don’t be shy in experimenting with different BMM combinations, as clearly there are wins to be had by using this feature (tip: it works on Mobile too!).
My personal request for my peers (or Googleplex) is to create a tool that will take a keyword and output the match type variations you want, with checks for Exact, Phrase, Broad, and BMM, with a nice import function directly into Adwords! Now that’s a #ProductivityTool that would save time!
If you have any questions, findings, or opinions on the broad match modifier for Google Adwords, please use the comments section below.
Material sources for this post and further reading can be found at:
Google Ads Innovations
New keyword targeting feature for advertisers in the UK and Canada
New keyword targeting feature rolling out globally
Free Tools
Here is my list of free, free-ish, or low cost tools! Check back regularly as this post gets updated!
RowFeeder
http://bit.ly/cQmsoN
Why: The self proclaimed “Social Media Monitoring and Analysis Made Easy” Tool to track mentions, terms, and tags on Twitter and Facebook (beta). However, this is not what has online marketers jumping for joy, it is their Excel Download feature and Google Docs Integration that will have you singing their praises. I’m not even going to go into the other integration services like Klout, I’ll let you find out for yourself!
Kicker: If you sign up using this link: http://bit.ly/cQmsoN You (and I) get 250 Bonus Points! Sign up for free now!
DropBox
http://bit.ly/cYusid
Why: This is the consummate file sharing service for business professionals. A little icon tray sits on your Computer’s TaskBar where you can add files, and share files privately and publicly! The best part is the service will sync whatever file you add, and back it up! So you can send files almost instantly to your office, or offsite computer! No more need for flash cards, email, no more forgetting that important presentation at home!
Kicker: If you sign up using this link: http://bit.ly/cYusid You (and I) get an extra 250MB! Sign up for free now!
SEOMoz
http://go.seomoz.org/SHA6
Why: One of the most well respected SEO Industry sources of information and tools.
Kicker: It’s free to try for one month, and using this link: http://go.seomoz.org/SHA6, you get the full pro version!
More cool tools soon!
